About Us

Many betting sites split casino games and sports markets into separate accounts. We built Freshbet so British players could have both in one place, with a single login, one balance and one set of rules, and that idea still shapes how we run the platform.

We operate under a Curaçao CGCB licence, which sets our standards for game fairness, payment handling and data protection. You can confirm our licence in the regulator’s public register, and we publish these details openly because trust starts with transparency.

The People Playing Here

Most of our players are based in the UK. They come for the slots library, the live tables and a sportsbook covering football, tennis, cricket and more, and many switch between casino and sport in a single session, on desktop or in our mobile app.

Three groups make up most of our community.

• Slot fans trying new releases and jackpot games
• Sports bettors following football, cricket and tennis every week
• Live casino players who enjoy blackjack, roulette and hosted game shows

Whatever you play, your account works the same way, with one balance and the same payment options and support for everyone.

Our Licence and What It Covers

No one should trust an unlicensed site with their money. Our Curaçao CGCB licence requires secure handling of player data and clear rules for processing funds, and its details are always available in our site footer.

A Curaçao licence is not the same as a UK Gambling Commission licence, and we say so openly. It still requires tested games and core player protections, only under a different framework. Our Legality page explains the differences in detail.

How the Platform Is Built

Slots, live dealer tables, and sportsbook markets all sit inside one account, with close to five thousand casino titles and a sports schedule covering tens of thousands of events. A player can settle a football bet, then move straight into a live blackjack table, without switching accounts or shifting funds between separate balances. That single-account structure is the main thing that keeps the experience simple from one session to the next.

Our casino games come from established providers and run on tested random number generators. Sportsbook odds are set and updated by traders who follow form and live matches across many sports, and both sides of the platform are reviewed regularly for fairness.

Payments on the Platform

Deposits start from around ten to fifteen pounds, with cards, e-wallets, bank transfers, and select cryptocurrencies supported depending on what a player prefers. Withdrawal times vary by method, generally fastest for e-wallets and crypto, a little longer for cards or bank transfers. Most transactions process successfully once verification is complete.

Player data sits behind SSL encryption throughout the site, covering everything from registration through to the cashier. Identity checks run before withdrawals to confirm a player’s details match what’s on file. Both measures exist to keep accounts secure rather than to slow players down unnecessarily.

Keeping Things Sensible

Betting should never cause stress or money worries. From the day you register, your account settings let you set deposit limits, take a time-out or self-exclude.

Our Responsible Gaming page is open to everyone, with no login needed. Our support staff are trained to notice signs that a player may need help and will get in touch if something looks wrong. Asking for help is never held against anyone.

Reaching the Team

Live chat is open around the clock, and email replies usually arrive within one working day. Whether you are asking about a pending withdrawal or a bonus rule, include your account email and payment method so we can check your details faster.

Freshbet was created to give British players one simple home for sport and casino, and that remains our focus every day. If you have a question about your account, a bet or a bonus, our support team is ready to help.